The Brief

Allergan asked us to undertake the registration and the logistics of 40 doctors attending DDW Congress in Chicago, Illinois. We would assist with international and local travel, booking accommodation through the appointed housing bureau, ground arrangements, hospitality programme and management of the event budget and honoraria/expense payments.

40 Doctors + 5 Allergan Staff

The Hyatt Regency Hotel in downtown Chicago.


We needed to communicate with the doctors who had busy schedules to make their personal arrangements that met their practice times and congress times. Understanding and working within the industry guidelines for Healthcare Professionals was a prerequisite and fortunately we have considerable experience and training in this area with a few of the team being ABPI accredited.

We provided the following services
  • Liaison with the invited healthcare professionals
  • Pre-event support – accommodation booking, flight booking & event management
  • Congress registration and payment
  • Meet & greet services
  • On site hospitality desk
  • Reconciliation of delegate expenses

“The meeting was a great success for us. As usual we had impeccable event management – we would expect no less from Conference Contacts!”

Event Lead, Allergan